A graduate of the University of Pennsylvania’s Wharton School of Business, Mike realized early on the role information technology could play in helping companies become more productive and more profitable. He took his early IT experience to the University Hospital where he helped create one of the first radiology imaging systems in the country. In 1987, Mike founded ITSG and has made it one of the most respected IT support and services companies in the region.

As Vice President and Co-founder of TechSolutions, Rich Kenney shares responsibility for the overall operation and direction of the company. He is respected in the Delaware business community as a practical, plain-spoken consultant that has a unique talent for helping non-technical business owners and office managers understand their options using business terms and without IT jargon. He also provides education to TechSolutions staff, and oversees business development process.

Heinan is President of Optimal Networks and author of The Modern Law Firm: How to Thrive in an Era of Rapid Technological Change. Heinan founded Optimal in 1991 after earning advanced degrees from Johns Hopkins University and The Wharton School of Business. Over the past 35 years Heinan has been the driving force behind Optimal’s globally ranked operations, nationally recognized culture, and widely respected reputation in the law firm, association, and MSP spaces.

As the President and Founder of Synivate, Sean implements forward-thinking strategies that incorporate automation and best-practice alignment, ultimately reducing risk for organizations and empowering them to scale effectively. He also focuses on helping other MSPs excel, believing that sharing insights fosters a stronger, more collaborative tech community. Sean founded Synivate in 2011, establishing a leading MSP in Massachusetts that supports SMBs throughout the Northeast.

Rick is the President and Co-Founder of TechSolutions. He is a hands-on leader involved in managing day-to-day operations, consulting with clients, collaborating with over 30 technology partners, and maintaining internal application systems. With almost two decades of experience, Rick also helps run the business by educating, mentoring, and supporting TSI’s team of technicians. His commitment to supporting employees translates to better service for TechSolutions clients.

Craig joined ITSG in 2009 and became a partner in 2014. Clients soon came to rely on him for his skills in keeping their systems running and getting projects completed on time. He brings over 15 years of experience in Information Technology to the organization. Craig is a graduate of Drexel University with a degree in Information Systems and Technology. He also holds Microsoft and CompTIA certifications.

© 2026 CANYON POINT. All rights reserved.